Privacy Policy

Introduction

Math Science Videos helps organisations from across the world achieve their business goals through its learning content, digital marketing, and technology services. We design and build our solutions on core principles of innovation, end user experience, and customer satisfaction, such that they work across traditional and newer mobile platforms, formats and devices to deliver and manage highly compelling and engaging digital content.

This Privacy Policy describes how MSVgo collects, uses and discloses information, and what choices you have with respect to your information.

Services

It is MSVgo’s policy to respect your privacy regarding any information we may collect while using our software applications and websites, collectively called the Services.

This Privacy Policy applies to your use of the software, applications, products and/or services offered by MSVgo (which includes MSVgo’s websites, stores, e-reader apps, digital contents etc.), each as defined/described in MSV’s Terms of Service available at www.msvgo.com/privacy-policy/.

MSVgo operates web-based applications such as MSVgo app that is part of the services that we offer. These products are offered through www.msvgo.com. All such products, applications, websites are collectively called “Services”.

This Privacy Policy applies when you use our Services. For our customers and their end customers, a link to this Privacy Policy is also available in “the application”.

Data Controller and Data Processor

We process two main types of personal data.

  1. Customer Data – Personal data that forms part of data that is provided by our customers and their end-users for processing.
  2. Other Data – Personal data about our customers, visitors and other individuals that is collected and processed directly by us.

Our Customers are the controller of Customer Data. MSVgo is the processor of Customer Data and the controller of Other Data.

Information We Collect

Customer Data that you provide

As customers, you provide data to us for processing as part of usage of our MSVgo applications.

Customer Data may be processed by us as a result of customer’s use of the Services when our customers, or their end-users, input or upload information into the Service. For example, customers who use our MSVgo application may upload Customer Data about themselves or their employees, institutional partners or schools.

  • We collect personal information from you when you create an account, such as your first name, last name, email address and phone number.
  • We collect any personal information that you include in your user profile and public profile, public contents, and during use of our services such as annotations, file uploads and notes.

If you are a school, you should contact your publisher about their privacy practices.  If you are a school student, you should contact your school or teacher to understand your school ’s privacy practices.

Other Data that we collect

We also collect and store the following information about you using analytical tools.

We collect information related to your use of our products and services, such as your touch gestures, highlights, bookmarks, page views, and other applications you may use with our products and services. Our products provide information to us about its status, such as uptime, available memory, and errors that may have occurred.

We use software tools such as Flash or JavaScript to collect information about how you interact with our products and services, such as mouse clicks, drags, and hover-overs, response times, errors, and length of visits to certain pages.

Website Visitor Data

We also collect data when you use our applications and websites:

  • Log Data – Our servers automatically collect information when you access or use our applications and services. This data is recorded in log files. Examples of such data include IP Address.
  • Product Demo and Subscription – You provide personal data to us as part of signing up for our newsletters or to request for product demos.
  • Contact Us Data – When you enquire about our products and services, we collect and store this data to communicate with you and respond to your enquiry.

Data from Others

User registration services that you use

You may also use third party registration services or applications to sign up with MSVgo. We then get data from these applications.

Google Analytics

We currently use Google Analytics to collect information anonymously and reports website trends without identifying individual visitors.

We use Google Analytics for analytics and measurement to understand how our services are used. For example, we analyse data about your visits to our sites to do things like optimise product design.

KISSmetrics

We currently use KISSmetrics that provides certain services to MSVgo in connection with MSV’s operation of its products and services, including the collection and tracking of certain data and information regarding the characteristics and activities of visitors to MSV’s webpages/services.

Cookies

We collect data through cookies.

MSVgo uses cookies to help MSVgo identify and track visitors, their usage of MSVgo website, and their website access preferences. We may also use navigational data like Uniform Resource Locators (URLs) on our products and services to gather and store information about your activities relating to our products and services. If cookies or Flash cookies are disabled, then certain areas of our products and services may not work properly.

MSVgo visitors can control cookies through your browser settings. For more details about how we use these technologies, please see our Cookie Policy.

How We Use Your Data

How we use your personal data will depend on which Services you use and how you use those Services.

Customer Data will be used by MSVgo in accordance with Customer’s instructions, including any applicable terms in the Customer Agreement and as required by applicable law. MSVgo is a processor of Customer Data and Customer is the controller.

Other Data is used by us to provide our services, send our newsletters, send promotional material and to communicate with you by responding to your requests, comments and questions.

Lawful bases for processing

We have lawful bases to process your personal data. We also use your consent as bases for lawfully processing your personal data.

We process your personal data only when we have a lawful basis. Presently, we use the Performance of Contract (i.e. to deliver the services to our customers) and consent as the lawful basis for processing. For certain processing, we may also use legitimate interests as provided under the Data Protection Regulations. If you believe certain services are not in your interest, you have a right to object.

In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.

Where you have consented to a particular processing, you have a right to withdraw the consent at any time by sending an email to our product support team at product.support@msvgo.com.

How we use Customer data

We use your data to authenticate you and authorize access to our services.

We only process Customer Data on behalf of our customers and in accordance with their instructions provided in the applicable Services agreement with us. We use the data that we have about you to provide our services and provide support to you. In each case, MSVgo collects such information only in so far as is necessary or appropriate to fulfil the purpose of the interaction with our services.

  • To send emails and other communications. We may send you service, technical and other administrative emails, messages and other types of communications. We may also contact you to inform you about changes in our Services and our Services offerings. These communications are considered part of the Services and you may not opt out of them.
  • Aggregated Analytics. We also use our Customer’s end user data to derive aggregated analytics such as duration of book reading, Book Opened / Assigned, Reading Time, Pages Read, Reading Sessions, Avg. Reading Time / Session, Avg. Pages Read / Session, Notes Shared / Created, Highlights Shared / Created, Resources Viewed / Available etc.
  • Payment Processing. Payment information that you provide is used only for payment processing.
  • Customer Support. If you send us a request (for example via a support email or via one of our feedback mechanisms), we respond to your request or to help your issues.
    • For any other purpose as provided for in the Services Agreement between us and the customer, or as otherwise authorized by the customer;
    • In accordance with or as may be required by law.

 

How we use Other data

We may set up product demos or send you marketing / promotional materials. You may choose to restrict the collection or use of your personal information.

We will update you with improvements in our services, new features and from time to time also carry out direct marketing of our products and services. Direct marketing is carried out only if you consent to receiving such communications from us.

Website visitor’s personal data is used to provide personalised content where they have provided us consent.

We also send invitations to our events or conferences.

Users under 16 years of age

The Sites and Services do not knowingly collect personal information from users under the age of  16.

If you are under the age of 16, you are not permitted to use the Sites and Services except as an end user student.

Data Retention Policy

We will retain your personal information for as long as is needed to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

Customer Data – We retain your information for as long as you have an active Services account. We may also retain your personal information for extended period under applicable statutory laws.

MSVgo will retain Customer Data in accordance with a Customer’s instructions, including any applicable terms in the Customer Agreement, or for two years if there are no such instruction, and as required by applicable law. When you decide to close your account, we delete all personal information about you including any user generated content.

Other Data – We retain your information for as long as necessary for the purposes that we have described in this Privacy Policy

MSVgo may retain Other Information pertaining to you for as long as necessary for the purposes described in this Privacy Policy. Website visitor data and personal data used for marketing is retained for 10 years.

Your Rights

You can request to access, update or correct your personal information. You also have the right to object to direct marketing. For all requests relating to your rights, you can contact us at  product.support@msv.com .

You may have additional rights pursuant to your local law applicable to the processing. For example, if the processing of your personal information is subject to the EU General Data Protection Regulation (“GDPR”), and your personal information is processed based on legitimate interests, you have the right to object to the processing on grounds relating to your specific situation. Under GDPR you may also have the right to request to have your personal information deleted or restricted and ask for portability of your personal information.

Customer’s Rights to Control Data

Whenever you use our services, we aim to provide you easy means to access, modify, delete, object to or restrict use of your personal information.

We strive to give you ways to access, update/modify your data quickly or to delete it unless we have to keep that information for legal purposes. Some rights can be access from within the MSVgo application. For visitors, these rights can be exercised by contacting us with your specific request.

  • Change or Correct Data:  You can edit some of your personal data through your account.  You can also ask us to change, update or fix your data in certain cases, particularly if it’s inaccurate.
  • Delete Data: You can ask us to erase or delete all or some of your personal data (e.g. if it is no longer necessary to provide Services to you).
  • Object to, or Limit or Restrict, Use of Data: You can ask us to stop using all or some of your personal data (e.g. if we have no legal right to keep using it) or to limit our use of it (e.g. if your personal data is inaccurate or unlawfully held).
  • Withdraw your consent – Any consent that you provide, including for direct marketing, can be withdrawn at any time, by contacting us or by  changing your preferences in the application.
  • Right to Access and/or Take Your Data: You can ask us for a copy of your personal data and can ask for a copy of personal data you provided in machine readable form.

Account Closure

We keep some personal data even after account closure.

Once you choose to close your account, we generally delete your personal information within 30 days of closure of your account. Some information that is necessary for statutory obligations such as records of payment processing, invoicing data will be retained as necessary.

Your information shared with others

Recipients of your data

Your data will be shared with other recipients in order to provide you with services.

While we aim to limit the sharing of your data, at times, it is necessary to share your data with certain service providers.  Examples of when and for what purpose your data is shared include data center / hosting services, email marketing services, etc.

The following categories of recipients will most likely receive your data in order for us to provide services to you:

  • Third Party Data Center Services
  • Third Party SMTP Services
  • Third party temporary file upload tools
  • Salesforce /Pardot CRM for direct marketing

To Comply with Laws. If we receive a request for information, we may disclose if we reasonably believe disclosure is in accordance with or required by any applicable law, regulation or legal process.

Customer Profiles

Your data that is publicly accessible may be seen by others.

Your user name, public profile information, and public content may be seen by other users of our products and services. It’s your choice whether to include sensitive information on your profile and to make that sensitive information public. Please do not post or add personal data to your profile that you would not want to be publicly available.

Cross-Border Data Transfers

Your data will be stored and processed in multiple countries including outside of the European Union (EU) Region.

Since we are an international company, your data will be processed outside of the EU region. Your data will be processed within Third Party Data Centers in USA and our data centers in India.  Some countries where we process data may not have as protective laws as your own country and there are risks associated with such transfer.

MSVgo offers European Union Model Clauses, also known as Standard Contractual Clauses, to meet the adequacy and security requirements for our Customers that operate in the European Union, and other international transfers of Customer Data.   These clauses are contractual commitments between parties transferring personal data (for example, between MSVgo and its Clients, suppliers or data processors outside the EU), binding them to protect the privacy and security of the data.

Security Measures to Protect your Data

Security Measures

We implement security controls to prevent breaches and unauthorised access to your data.

We maintain reasonable and appropriate security measures to protect Customer Data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.

Examples of security measures include physical access controls, encryption, HTTPS, restricted access to data, monitoring for threats and vulnerabilities etc.

We also subject our services to internationally recognised certification and attestation standards.

Protection of personal information

Our Sites and Services uses commercial efforts to maintain safeguards for protection of your Personal Information.

MSVgo takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Other Information

Contact Information

You can contact us about this Privacy Policy or use of our services.

If you have questions or complaints regarding this Policy, you may contact us through email at product.support@msv.com.   You may contact us at our mailing address below

Math Science Videos
5th Floor, Central Wing,
Sai Trinity, Pashan – Sus Rd,
Pashan Gaon, Pashan,
Pune – 411021

If you are a resident of the European Economic Area and we maintain your Personal Data within the scope of the General Data Protection Regulation (GDPR), you have additional rights.  If you are not satisfied with the resolution, you can also lodge a complaint with the Supervisory Authority in the country of your residence.

Privacy Policy change

MSVgo may change this Privacy Policy from time to time, at our sole discretion.

MSVgo encourages visitors and customers to frequently check this page for any changes to its Privacy Policy. We will notify you of material changes in advance by email or by notice when you log in to the Sites and Services or both. You confirm that your continued use of our services after any change in this Privacy Policy will constitute your acceptance of such changes and agree to be subject to the revised Privacy Policy.

We often introduce new features, which may require the collection of new information. If we collect materially different personal data or materially change how we use your data, we will notify you and may also modify this Privacy Policy.

High School Physics

  • Alternating Current
  • Atoms
  • Communication Systems
  • Current Electricity
  • Dual nature of Radiation and Matter
  • Electric Charges and Fields
  • Electricity
  • Electromagnetic Induction
  • Electromagnetic Waves
  • Electron Beams and Radioactivity
  • Electrons and Photons
  • Electrostatic Potential and Capacitance
  • Fluid Pressure
  • Force and Acceleration
  • Force And Laws Of Motion
  • Gravitation
  • Internal Energy
  • Kinetic Theory
  • Law of motion
  • Light – Reflection And Refraction
  • Magnetic Effects Of Electric Current
  • Magnetism and Matter
  • Management Of Natural Resources
  • Mechanical properties of Fluids
  • Mechanical properties of Solids
  • Motion
  • Motion in a plane
  • Motion in a straight line
  • Moving Charges and Magnetism
  • Nuclear Energy
  • Nuclei
  • Oscillations
  • Our Environment
  • Paths of Heat
  • Physical world
  • Ray optics and optical instruments
  • Semiconductor Devices
  • Semiconductor Electronics: Materials, Devices and Simple Circuits
  • Simple Machines
  • Sound
  • Sources Of Energy
  • Specific and Latent Heats
  • Spherical Mirrors
  • Static Electricity
  • Systems of Particles and Rotational motion
  • Thermal properties of matter
  • Thermodynamics
  • Units and Measurement
  • Vectors, Scalar Quantities and Elementary Calculus
  • Wave Optics
  • Waves
  • Work, Power and Energy

High School Chemistry

  • Acids, Bases and Salts
  • Alcohols, Phenols and Ethers
  • Aldehydes, Ketones and Carboxylic Acids
  • Aliphatic and Aromatic Hydrocarbons
  • Alkyl and Aryl Halides
  • Amines
  • Analytical Chemistry 
  • Atomic Structure
  • Atoms And Molecules
  • Basic concepts of Chemistry
  • Biomolecules
  • Carbon And Its Compounds
  • Carboxylic acids and Acid Derivatives
  • Chemical Bonding and Molecular Structures
  • Chemical Energetics
  • Chemical Equilibria
  • Chemical Kinetics
  • Chemical Reactions And Equations
  • Chemical Reactions and Their Mechanisms
  • Chemistry in Everyday Life
  • Chemistry of p-Block elements
  • Chemistry of Transition and Inner Transition
  • Classification of Elements
  • Coordination Compounds
  • Cyanide, Isocyanide, Nitro compounds and Amines
  • Electrochemistry
  • Electrolysis
  • Elements, Compounds and Mixtures
  • Environmental Chemistry
  • Equilibrium
  • Ethers and Carbonyl compounds
  • Haloalkanes and Haloarenes
  • Hydrocarbons
  • Hydrogen
  • Ideal solutions
  • Introduction to Organic Chemistry
  • Ionic equilibria
  • Matter
  • Matter Around Us
  • Matter In Our Surroundings
  • Metallurgy
  • Metals And Non-Metals
  • Mole Concept and Stoichiometry
  • Natural Resources
  • Organic Chemistry – Basic Principles
  • Periodic Classification of Elements
  • Physical and Chemical Changes
  • Physical and Chemical Properties of Water
  • Polymers
  • Preparation, Properties and Uses of Compounds
  • Principles and Processes of Isolation of Elements
  • Redox Reactions
  • Relative Molecular Mass and Mole
  • States of Matter
  • Structure Of The Atom
  • Study of Compounds
  • Study of Gas Laws
  • Study of Representative Elements
  • Surface Chemistry
  • The d-block and f-block elements
  • The Gaseous State
  • The p-Block Elements
  • The Periodic Table
  • The s-Block Elements
  • The Solid State
  • Thermodynamics

High School Biology

  • Absorption and Movement of Water in Plants
  • Adolescent Issues
  • Anatomy of Flowering Plants
  • Animal Kingdom
  • Bacteria and Fungi-Friends and Foe
  • Biodiversity and Conservation
  • Biofertilizers
  • Biological Classification
  • Biomedical Engineering
  • Biomolecules
  • Biotechnology and its Applications
  • Biotic Community
  • Body Fluids and Circulation
  • Breathing and Exchange of Gases
  • Cell – Unit of Life
  • Cell Cycle and Cell Division
  • Cell Division and Structure of Chromosomes
  • Cell Reproduction
  • Cellular Respiration
  • Chemical Coordination and Integration
  • Circulation
  • Control And Coordination
  • Crop Improvement
  • Digestion and Absorption
  • Diversity In Living Organisms
  • Ecosystem
  • Environmental Issues
  • Excretory Products and their Elimination
  • Flowering Plants
  • Genes and Chromosomes
  • Health and Diseases
  • Health and Its Significance
  • Heredity And Evolution
  • Heredity and Variation
  • How Do Organisms Reproduce?
  • Human Diseases
  • Human Eye And Colourful World
  • Human Health and Disease
  • Human Population
  • Human Reproduction
  • Hygiene
  • Improvement In Food Resources
  • Integumentary System- Skin
  • Kingdom Fungi
  • Kingdom Monera
  • Kingdom Protista
  • Life Processes
  • Locomotion and Movement
  • Microbes in Human Welfare
  • Mineral Nutrition
  • Molecular Basis of Inheritance
  • Morphology of Flowering Plants
  • Neural Control And Coordination
  • Nutrition in Human Beings
  • Organism and Population
  • Photosynthesis
  • Photosynthesis in Higher Plants
  • Plant Growth and Development
  • Plant Kingdom
  • Pollination and Fertilization
  • Pollution; Sources and its effects
  • Principles of Inheritance and Variation
  • Reproduction and Development in Angiosperms
  • Reproduction in Organisms
  • Reproductive Health
  • Respiration in Human Beings
  • Respiration in Plants
  • Respiratory System
  • Sexual Reproduction in Flowering Plants
  • Strategies for Enhancement in Food Production
  • Structural Organisation in Animals
  • Structural Organisation of the Cell
  • The Endocrine System
  • The Fundamental Unit Of Life
  • The Living World
  • The Nervous System and Sense Organs
  • Tissues
  • Transpiration
  • Transport in Plants

High School Math

  • Algebra – Arithmatic Progressions
  • Algebra – Complex Numbers and Quadratic Equations
  • Algebra – Linear Inequalities
  • Algebra – Pair of Linear Equations in Two Variables
  • Algebra – Polynomials
  • Algebra – Principle of Mathematical Induction
  • Algebra – Quadratic Equations
  • Binomial Theorem
  • Calculus – Applications of Derivatives
  • Calculus – Applications of the Integrals
  • Calculus – Continuity and Differentiability
  • Calculus – Differential Equations
  • Calculus – Integrals
  • Geometry – Area
  • Geometry – Circles
  • Geometry – Conic Sections
  • Geometry – Constructions
  • Geometry – Introduction to Euclid’s Geometry
  • Geometry – Three-dimensional Geometry
  • Geometry – Lines and Angles
  • Geometry – Quadrilaterals
  • Geometry – Straight Lines
  • Geometry – Triangles
  • Linear Programming
  • Matrices and Determinants
  • Mensuration – Areas
  • Mensuration – Surface Areas and Volumes
  • Number Systems
  • Number Systems – Real Numbers
  • Permutations and Combinations
  • Probability
  • Sequence and Series
  • Sets and Functions
  • Statistics 
  • Trignometry – Height and Distance
  • Trignometry – Identities
  • Trignometry – Introduction

Middle School Science

  • Acids, Bases And Salts
  • Air and Its Constituents
  • Basic Biology
  • Body Movements
  • Carbon and Its Compounds
  • Cell – Structure And Functions
  • Changes Around Us
  • Chemical Effects Of Electric Current
  • Chemistry in Your Life
  • Coal And Petroleum
  • Combustion And Flame
  • Components Of Food
  • Conservation Of Plants And Animals
  • Crop Production And Management
  • Electric Current And Its Effects
  • Electricity And Circuits
  • Elements and Compounds
  • Fibre To Fabric
  • Food production and management
  • Force And Pressure
  • Forests: Our Lifeline
  • Friction
  • Fun With Magnets
  • Garbage In, Garbage Out
  • Getting To Know Plants
  • Health and Hygiene
  • Heat
  • Hydrogen
  • Life Processes: Nutrition in Animals and Plants
  • Light, Shadows And Reflections
  • Materials: Metals And Non-Metals
  • Matter and Its States
  • Metals and Non-metals
  • Micro Organisms: Friend And Foe
  • Motion And Measurement Of Distances
  • Motion And Time
  • Nutrition In Animals
  • Nutrition In Plants
  • Organization in Living Things
  • Our Environment
  • Physical And Chemical Changes
  • Pollution and conservation
  • Pollution Of Air And Water
  • Reaching The Age Of Adolescence
  • Reproduction In Animals
  • Reproduction In Plants
  • Respiration In Organisms
  • Rocks and Minerals
  • Separation Of Substances
  • Simple Machines
  • Soil
  • Some Natural Phenomena
  • Sorting Materials Into Groups
  • Sound
  • Stars And The Solar System
  • Structure of Atom
  • Synthetic Fibers And Plastics
  • The Living Organisms And Their Surroundings
  • Transfer of Heat
  • Transformation of Substances
  • Transportation In Animals And Plants
  • Universe
  • Waste-water Story
  • Water: A Precious Resource
  • Weather, Climate And Adaptations Of Animals To Climate
  • Winds, Storms And Cyclones

Middle School Math

  • Addition
  • Area and Its Boundary
  • Boxes and Sketches
  • Data Handling
  • Fun With Numbers
  • Heavy and Light
  • How Many
  • Long And Short
  • Mapping
  • Measurement
  • Money
  • Multiplication and Factors
  • Multiply and Divide
  • Numbers
  • Parts and Wholes
  • Pattern Recognition
  • Patterns
  • Play With Patterns
  • Rupees And Paise
  • Shapes And Angles
  • Shapes And Designs
  • Shapes and Space
  • Similarity
  • Smart Charts
  • Squares
  • Subtraction
  • Tables And Shares
  • Tenths and Hundredths
  • Time
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